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Legalzoom.com Complaint - Long wait times for customer service
Legalzoom.com Complaint

Legalzoom.com Complaint

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Long wait times for customer service


OVER 1 HOUR WAIT TIMES. Legalzoom really needs to hire more people.

I purchased the Gold Express option to start an LLC and my order kept on placing me on hold so i had to call customer service to update my information. This happened 3 times within 3 days and took 3 hours away of my time.

Advice: Hire more staff!


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Comments


LZserve says: (4 years ago)
 0
We're so sorry about your experience with LegalZoom. We are constantly striving to ensure the satisfaction of each Customer, and it seems we fell short of that goal in this situation. We would like to try and make things right. Feel free to contact us directly via help@legalzoom.com.




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