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Legalzoom.com Complaint - Legal Zoom Horrible Service and Knowledge! - LLC setup
Legalzoom.com Complaint

Legalzoom.com Complaint

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Legal Zoom Horrible Service and Knowledge! - LLC setup


This review has been resolved or replied to by this company.
I filed an LLC with Legal Zoom on Sept.24th and was told it would take 20 days to complete, even less because NY Clerks Office is pretty quick and not overloaded with work. I received my LLC package 40 days later!!! Not only that but the LLC address clearly stated a Brooklyn Address, however, Legal Zoom filled it as NEW YORK county. Brooklyn is KINGS county! Seriously? The sole purpose of hiring a company to file for you is to avoid the headache of filing one on your own. To make matters worse, I was told by Legal Zoom that I would have to pay additional fees in order to correct a mistake they were supposed to have spotted in the first place. After all, isn't that what professionals are paid to do? They claim I entered New York County but I'm sure I left it blank (This is where they were supposed to do what they get paid to do). Like I said before, the whole point of paying a professional, e.g. Legal Zoom, to file an LLC was to avoid any mistakes in the process! But they're just paid to process. I would not recommend this company. Might as well do it yourself.


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Comments


LZserve says: (6 years ago)
 0
We apologize for the experience you've had with LegalZoom regarding your LLC package. Our goal is to make every Customer happy with our products and service, we clearly missed the mark this time.
I want to resolve this for you. I'll be happy to answer any questions you may have about the LLC package or any other portion of your order. Please contact me at 800.773.0888 x3970 or via email at Chyna@lzserve.com. We look forward to hearing from you.



AJones says: (6 years ago)
 0
LEGAL ZOOM IS NOT PROFESSIONAL. IT HAS TAKEN ME OVER 3 MONTHS TO GET LLC AND I AM STILL WAITING. I AM TOLD ONE THING OVER THE PHONE AND IT IS NOT ACCURATE INFORMATION. IT SEEMS THAT THE WORKERS AT LEGAL ZOOM DO NOT KNOW WHAT THE OTHERS ARE DOING. IF I HAD KNOWN, I WOULD HAVE CHOSEN ANOTHER AGENCY TO HELP ME WITH MY LLC. I AM SOOO VERY DISAPPOINTED. I AM GIVEN INCONSISTENT INFORMATION ABOUT HOW MY LLC PAPERWORK IS HANDLED. I WAS GOING TO CANCEL MY LLC PAPERWORK BUT THEY SAID THAT MY APPLICATION WAS ALREADY SUBMITTED TO THE STATE. WHEN I CHECKED BACK WITH LEGAL ZOOM ABOUT A WEEK LATER, I WAS TOLD THAT THE PAPERWORK WAS NOT YET SUBMITTED AND IT HAD TO BE "RESUBMITTED." IF YOU HAVE A CHOICE OF A LLC SET-UP COMPANY, DO NOT GO WITH LEGAL ZOOM.




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