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Legalzoom.com Complaint - Legal Zoom - Legal services for applying for Not-for-profit status
Legalzoom.com Complaint

Legalzoom.com Complaint

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Legal Zoom - Legal services for applying for Not-for-profit status


This review has been resolved or replied to by this company.
Legal Zoom made several mistakes that delayed process of registering business with the state by 2 mos. The State sent Legal Zoom letter suggesting postponing registration just 3 weeks (until new yr.) to avoid filing & paying annual fee twice. Owner got the copy of that letter directly from the state; not from Legal Zoom, but only after LZ had registered my business. Legal Zoom would not honor satisfaction guarantee. I paid Legal Zoom many times more than if I went directly to state agency. I thought I was paying for reg. for 501(c)(3). I only got name reg. with the state which would have cost me only $60. I was really taken!


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Comments


LegalZoom says: (5 years ago)
 0
Hi Sandeedonalson ,

We're sorry about what occurred with your Nonprofit order and with your Customer service experience. Usually orders go more smoothly and we apologize that you experienced us at less than our best.

Your comments and experience are important to us and we appreciate your feedback. Please feel free to contact me directly at 800.773.0888 x 8720 or via email at Patty@lzserve.com and I'll try my best to make things right.

LegalZoom Customer Care






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