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  • Legalzoom has quality problems

    I used Legalzoom to create a will 7 years ago and again yesterday. In that time, it is clear the quality of Legalzoom has gone downhill. The website is very slow at peak times, almost impossible to use. The will-making process moves you from screen to screen but there is very little help, and many times it's not clear which way you should go. My will arrived in the promised time, but a piece of it was missing, and they had to resend it. The phone support is pretty good, However, I was asked before one of the calls if I wanted to give some customer feedback, but I was never given the... More...
    (Legal Services)
    gonehikingva's Picture   gonehikingva    1 Comments   Comments


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